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Post by Deleted on Nov 9, 2019 15:13:03 GMT -5
At my Starbucks, The Captain ... I experienced that too and they never let anyone that walks in the door and they service them just beautifully and I have no complaints at all. All orders (mobile technology / by App) and walked in are handled with Care and pay for it by Credit Card just flawlessly and their drinks are marked and ready to be picked up promptly. They started this 8 months ago and staff at Starbucks was doubled creating more jobs than ever before. It a win-win at my Starbucks. They are still hiring ... of which it is a good thing too.
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Post by Deleted on Nov 9, 2019 19:21:06 GMT -5
More on this subject: one of the local grocery stores I shop at is still family owned despite all the other family owned grocery stores being bought out by Giant or closed due to WalMart being around. How does it survive? Several ways. He appeals to the younger generation with self checkouts, prepared Thanksgiving meals that can be picked up, etc. He also appeals to us older customers by still having some cashiers and human help in the store. He also has niche products like a bakery in the store that makes custom cakes and a butcher available for custom orders. He also uses fresh produce bought from local farms in the summer and all his diary products are from his family's diary farm. Plus he has a small restaurant, a pharmacy, a car wash and a gas station (that gives fuel discounts for shoppers)on the other end of the parking lot.
Brilliant one stop stopping that all generations will use.
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Post by Duragizer on Nov 10, 2019 3:13:45 GMT -5
If this were to become Canada’s national anthem, I wouldn’t mind one bit. In fact, I’d stand up and cheer! I really miss that theme. It unites Canadians like nothing else can. There. I said it! Being a fellow Canuck, the following is utterly blasphemous, but I hate hockey and always have. There, I said it.
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Post by Roquefort Raider on Nov 10, 2019 8:09:26 GMT -5
If this were to become Canada’s national anthem, I wouldn’t mind one bit. In fact, I’d stand up and cheer! I really miss that theme. It unites Canadians like nothing else can. There. I said it! Being a fellow Canuck, the following is utterly blasphemous, but I hate hockey and always have. There, I said it. Tim Horton is spinning in his grave!
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Post by Deleted on Nov 13, 2019 17:54:58 GMT -5
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Post by howardm416 on Nov 16, 2019 0:28:22 GMT -5
This whole ordering ahead thing? Chinese take-out places have been doing it for years. I have a menu from my local Chinese take-out place, Golden City, with its phone number on it. I also have their phone number as one of my contacts on my cel-phone. So I always call ahead and place my order before I leave the house. But when I get there to pick up my food, there are often a few walk-ins placing their orders when they get there. Works just fine. Starbucks could a learn a thing or two from Chinese take-out places.
There, I said it.
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Post by Icctrombone on Nov 17, 2019 8:39:19 GMT -5
I'm going to enter "Old Man Yells at Cloud" territory here, and if anyone responds with an "OK Boomer" (even though I am solidly Gen-X), I'll accept it. Technology is a great thing, particularly the internet. It has taken vast volumes of information that would have required owning encyclopedias (which quickly become outdated) or reading multiple books and placed it all in one easily-searchable location. For example, my older daughter was telling me that the title for the first episode of Season Four of Stranger Things was just announced, and it is "The Hellfire Club", so I gave my daughters an assignment for the weekend to tell me what the real Hellfire Club is, when it was founded, where it was founded, and who are its most famous members. I can use an innocuous thing like a TV episode title and send my kids on a search this weekend to learn something they never knew before, and we don't have to leave the house to do it. However, technology has a downside, currently manifesting itself as the scourge known as "mobile ordering". When I walk into a Starbucks, place an order at the counter, and then have to wait 20 minutes (just happened two weekends ago) because they are fulfilling the orders of the people who are too important and don't have time to come in and order, it makes me not want to patronize them any more. Oh, I know it would be easy for me to "download their app" so that I could join the legions of people who place their order for drinks or food (I ran into the same issue at Wendy's last night, so my older daughter and I walked out and went next door to Arby's, who doesn't do it), then come in and get it at their leisure, but I don't want to clog up my phone with more tech that is just going to mine my data and spy on me. Businesses are going to lose customers if they don't do a better job of balancing the experience for the folks who place an order from their car and swing by to pick it up 15 minutes later and those who just decide to pop in for something. Not all of us want a Starbucks app on our phone, not because we're Luddites but because we don't see the need for it and we don't feel the need to order ahead when all we want is a medium cup of Pike Place. There. I said it. Businesses want to make more money but don't want to hire any more employees. That's the real problem. There are parts of the country where a high minimum wage is making hiring problematic for small businesses . Even the fast food joints are installing kiosks instead of getting human beings to make the experience faster. What ever happened to doordash ? Why doesn't Starbucks offer delivery ?
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Post by beccabear67 on Nov 17, 2019 23:51:27 GMT -5
Oh great, now I'm craving Chinese food like mad! It's so expensive now though, maybe if I could just get chicken chow mein and foo yung... and a side order of water chestnuts in curry...
I saw Starbucks go from this Seattle thing to intergalactic hugeness. Caffeine is a legal addictive substance, not so common a thing, but aside from that I still don't 'understand' the whole gourmet coffee with biscotti and baristas culture. I'll stay with Yorkshire tea and a ginger-nut for the most part.
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Post by Duragizer on Nov 18, 2019 1:27:52 GMT -5
I've tried getting into Doctor Who, but I just can't. There're too many series (I won't watch a TV show which runs beyond 7 seasons/series), most of which are shot on video, which I loathe the look of.
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Post by Deleted on Nov 18, 2019 3:04:05 GMT -5
I'll stay with Yorkshire tea and a ginger-nut for the most part. I do like Yorkshire Tea & Ginger Nut when I get a chance to do so.
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Post by badwolf on Nov 18, 2019 14:09:22 GMT -5
However, technology has a downside, currently manifesting itself as the scourge known as "mobile ordering". When I walk into a Starbucks, place an order at the counter, and then have to wait 20 minutes (just happened two weekends ago) because they are fulfilling the orders of the people who are too important and don't have time to come in and order, it makes me not want to patronize them any more. Oh, I know it would be easy for me to "download their app" so that I could join the legions of people who place their order for drinks or food (I ran into the same issue at Wendy's last night, so my older daughter and I walked out and went next door to Arby's, who doesn't do it), then come in and get it at their leisure, but I don't want to clog up my phone with more tech that is just going to mine my data and spy on me. I can see ordering ahead for something that takes time to prepare, like a pizza or a whole meal, but for a drink? This is just adding a bunch of extra steps to something that is really quite simple.
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Post by badwolf on Nov 18, 2019 14:10:37 GMT -5
I've tried getting into Doctor Who, but I just can't. There're too many series (I won't watch a TV show which runs beyond 7 seasons/series), most of which are shot on video, which I loathe the look of. What have you tried? Maybe one of us can suggest an alternative.
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Post by rberman on Nov 18, 2019 14:55:19 GMT -5
I've tried getting into Doctor Who, but I just can't. There're too many series (I won't watch a TV show which runs beyond 7 seasons/series), most of which are shot on video, which I loathe the look of. You don't have to watch all the seasons... Most shows were shot on video until recently, right?
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Post by rberman on Nov 18, 2019 14:56:33 GMT -5
However, technology has a downside, currently manifesting itself as the scourge known as "mobile ordering". When I walk into a Starbucks, place an order at the counter, and then have to wait 20 minutes (just happened two weekends ago) because they are fulfilling the orders of the people who are too important and don't have time to come in and order, it makes me not want to patronize them any more. Oh, I know it would be easy for me to "download their app" so that I could join the legions of people who place their order for drinks or food (I ran into the same issue at Wendy's last night, so my older daughter and I walked out and went next door to Arby's, who doesn't do it), then come in and get it at their leisure, but I don't want to clog up my phone with more tech that is just going to mine my data and spy on me. Businesses are going to lose customers if they don't do a better job of balancing the experience for the folks who place an order from their car and swing by to pick it up 15 minutes later and those who just decide to pop in for something. Not all of us want a Starbucks app on our phone, not because we're Luddites but because we don't see the need for it and we don't feel the need to order ahead when all we want is a medium cup of Pike Place. There. I said it. That sounds more like a staffing problem than a technology problem. Growing pains.
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Post by Duragizer on Nov 18, 2019 22:35:42 GMT -5
I've tried getting into Doctor Who, but I just can't. There're too many series (I won't watch a TV show which runs beyond 7 seasons/series), most of which are shot on video, which I loathe the look of. What have you tried? Maybe one of us can suggest an alternative. I watched the first series of the relaunch back when it first aired, then An Unearthly Child and The Daleks more recently. The acting/writing's fine, and I could tolerate the shot-on-video look, but there are just so many episodes; I haven't a clue how to discern the wheat from the chaff.
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